Supporting AV can create headaches for IT professionals

Audio Video (AV) communication and collaboration systems support needs are coming your way if they are not already at your doorstep.
Corporate trends point to the IT department as the natural choice to organize AV support. In fact, this migration is already underway across all industries, markets and organizations.
However, to take on support responsibilities for audio video communication and collaboration is not the same as overseeing simpler and more static technologies such as telephone support.…

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